Privacy Policy

This Privacy Policy explains how information may be collected, used, shared, stored, and protected when you visit this website, book an appointment, purchase a gift card, complete a form, or otherwise interact with this website online.

This website may be powered, hosted, or supported by Hivemanager.io, which provides website, booking, scheduling, form, and clinic-management technology.

1. Information We Collect

This website may collect personal information that you provide directly, including:

Name
Email address
Phone number
Appointment details
Service preferences
Location preferences
Gift card purchase details
Messages, questions, or form submissions
Information provided when booking, rescheduling, cancelling, or managing an appointment
Health, treatment, or intake-related information that you choose to provide

This website may also collect limited technical information automatically, such as:

IP address
Browser type
Device type
Pages visited
Date and time of visit
Referring website
General location information
Cookie and analytics information
2. How Information Is Used

Information may be used for the following purposes:

To provide services
To book, confirm, change, or cancel appointments
To respond to questions or requests
To send appointment reminders and service-related messages
To process payments, gift cards, or invoices
To manage client records
To improve the website and client experience
To understand website performance and marketing effectiveness
To comply with legal, regulatory, tax, accounting, insurance, and professional obligations
To protect the security and integrity of the website, systems, clients, staff, and business operations

Information will not be used for purposes that are materially different from those described in this Privacy Policy unless additional notice or consent is provided where required.

3. Booking, Forms, and Clinic Management Tools

This website may connect to booking, scheduling, form, payment, review, communication, or client-management tools.

When you book an appointment, complete a form, purchase a gift card, or manage your appointment online, your information may be processed through these systems so the requested services can be provided.

Hivemanager.io and other service providers may process information on behalf of the business operating this website for purposes such as hosting, booking, scheduling, communication, reporting, technical support, security, and related services.

4. Health and Treatment Information

Depending on the services offered and the information you choose to submit, this website may collect information related to health, treatment goals, injury history, preferences, or appointment needs.

This information may be used to provide services, manage appointments, maintain client records, communicate with you, meet professional obligations, and comply with applicable laws.

Please do not submit sensitive health information through the website unless requested through a secure intake, booking, or client form.

5. Consent

By using this website, submitting information, booking an appointment, or communicating through the website, you consent to the collection, use, and disclosure of information as described in this Privacy Policy.

You may withdraw consent where legally permitted, subject to legal, professional, contractual, or practical limits. If consent is withdrawn, certain services may no longer be available.

6. Communications

You may be contacted by email, phone, text message, or other methods for service-related purposes, including appointment confirmations, reminders, schedule changes, account notices, invoices, receipts, or responses to inquiries.

Where permitted, promotional messages, newsletters, offers, or updates may also be sent. You can unsubscribe from promotional emails by using the unsubscribe link in the email or by contacting the business directly.

Appointment reminders and service-related messages may still be sent where necessary to provide services you requested.

7. Cookies, Analytics, and Tracking Technologies

This website may use cookies and similar technologies to:

Make the website work properly
Remember preferences
Measure website traffic
Understand how visitors use the website
Improve website performance
Support advertising or marketing campaigns, where enabled

This website may use tools such as Google Analytics, Google Ads, Meta/Facebook Pixel, or similar services if they are enabled.

You can manage cookies through your browser settings. Some website features may not work properly if cookies are disabled.

Where advertising pixels or remarketing tools are used, certain browsing activity may be shared with advertising platforms to measure ad performance or show relevant ads. This website does not sell personal information for money.

8. How Information May Be Shared

Information may be shared with:

Website, hosting, booking, scheduling, and clinic-management providers
Payment processors
Email, SMS, and communication providers
Analytics and advertising providers, where enabled
Professional advisors, such as accountants, lawyers, insurers, or consultants
Regulatory bodies, professional associations, insurers, or government authorities where required
Service providers that help operate the business
Another organization in connection with a business transaction, such as a sale, merger, restructuring, or transfer of assets

Information may also be disclosed if required by law, court order, regulation, professional obligation, insurance requirement, or to protect rights, safety, clients, staff, systems, or business operations.

9. Payments

Payments may be processed by third-party payment processors. Full credit card numbers are not stored on this website. Payment processors handle payment information according to their own security and privacy practices.

10. Gift Cards

If you purchase or receive a gift card, information may be collected to process the transaction, deliver the gift card, prevent fraud, and provide support.

11. Reviews and Testimonials

If you submit a review, testimonial, or feedback, it may be used to improve services or displayed on the website, social media, advertising, or business profiles.

Sensitive health information will not be intentionally published without consent.

12. Children and Minors

This website is intended for use by adults or by minors with the involvement of a parent or legal guardian.

If you are booking an appointment for a minor, you confirm that you are authorized to provide the minor’s information. Personal information from children is not knowingly collected where parental or guardian consent is required by law.

13. How Information Is Protected

Reasonable physical, administrative, and technical safeguards are used to help protect information against loss, theft, unauthorized access, disclosure, copying, use, or modification.

No website, email, form, or online system is completely secure. Absolute security cannot be guaranteed, but reasonable steps are taken to protect the information collected.

14. Retention of Information

Information is kept only as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, maintain client records, meet legal or professional obligations, resolve disputes, enforce agreements, and operate the business.

Retention periods may vary depending on the type of information, the services provided, legal requirements, insurance requirements, and professional recordkeeping obligations.

15. Your Privacy Rights

Depending on where you live, you may have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of certain information
Withdraw consent where applicable
Object to or restrict certain uses of information
Request a copy of certain information
Ask questions about privacy practices
File a complaint with a privacy regulator or authority

Identity verification may be required before responding to a request. Some requests may be limited by legal, professional, regulatory, contractual, security, or recordkeeping obligations.

16. Links to Other Websites

This website may contain links to third-party websites, platforms, maps, social media pages, payment providers, review sites, or booking tools.

The privacy practices of third-party websites or services are separate from this Privacy Policy. You should review their privacy policies before providing personal information.

17. International Processing

Information may be processed or stored in different jurisdictions where service providers operate.

Privacy laws may differ depending on location. Where required, reasonable steps are taken to ensure appropriate safeguards are in place.

18. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time. The updated version will be posted on this page with a new “Last Updated” date.

Continued use of the website after changes are posted means you accept the updated Privacy Policy, where permitted by law.